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Fundamentals of Transactional Content Management

Date:

19/09/2007

Event Type:

Recorded Webcast

Product(s):

Documentum TaskSpace, Captiva InputAccel, Captiva Dispatcher

Details:

Everywhere in the world, organizations struggle to manage manual, paper-based processes. They must also comply with a growing number of regulatory requirements while protecting themselves from litigation.

 

Transactional content management solutions deliver a more efficient way to manage end-to-end business processes. These solutions help ensure that business-critical transactions are more cost effective and make organizations more responsive and agile with their customers. Organizations will also accelerate business processes, reduce document and image processing costs, and improve customer satisfaction.

 

Solve Your Manual, Paper-based Challenges

 

Through a discussion of manual, paper-based challenges, learn about three key transactional content management processes and how to leverage each for maximum benefit in your organization:

 

    • Input – Capture and classify documents and images, extracting and managing all content in a single repository. Documents can include electronic forms, e-mail, faxes, XML data, photos, forms, correspondence, and other paper documents.
    • Process – Analyze, execute, monitor and automate business processes on a unified, highly scalable platform. Span review, approval, and exception processes for any content, according to user-defined business rule.
    • Deliver – Access information on-demand, ensuring a 360-degree view of customer data, documents, and business transactions.

 

REFERENCE:

The typical organization:

 

    • Makes 19 copies of a single document.
    • Spends $20 in labor to file each document.
    • Loses one out of every 20 documents.
    • Spends 25 hours recreating each lost document.

Source: EMC Research


Notes:
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